Privacy Policy
At J and B Drives and Building, we are committed to protecting your privacy and handling your personal information securely, fairly and responsibly.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact our team, request a quotation or use our driveway, landscaping and general building services.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Complete a contact or quotation form
- Request information about our services
- Call or email our team
- Arrange a consultation or site visit
- Provide details about your property or proposed project
- Communicate with us before, during or after a project
The information we collect may include:
- Your name
- Telephone number
- Email address
- Property or project address
- Details of your enquiry or requested service
- Information relating to quotations, appointments and completed work
We may also collect limited technical information when you use our website, including your IP address, browser type, device information, pages visited and general website usage data.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and quotation requests
- Arrange consultations, surveys and site visits
- Prepare estimates and project recommendations
- Provide requested driveway, landscaping or building services
- Communicate with you about appointments and project progress
- Maintain appropriate business and service records
- Improve our website, services and customer experience
- Send relevant service updates or marketing communications where you have agreed to receive them
- Meet our legal, financial and regulatory obligations
We only use your personal information when there is a legitimate business or legal reason to do so.
Legal Basis for Processing
Depending on the circumstances, we may process your personal information because:
- It is necessary to respond to your request or fulfil a contract
- You have provided your consent
- We have a legitimate business interest in responding to customers and operating our services
- We are required to comply with a legal or regulatory obligation
You may withdraw your consent to marketing communications at any time by contacting us.
Sharing Your Information
J and B Drives and Building does not sell, rent or trade your personal information.
We may share limited information with trusted third parties where reasonably necessary to:
- Deliver or support a requested service
- Arrange materials, subcontractors or specialist services
- Manage website hosting, email or technical support
- Process business, accounting or administrative records
- Comply with legal or regulatory requirements
Any third party acting on our behalf is expected to handle your information securely, confidentially and only for the agreed purpose.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with the site.
Cookies may help us to:
- Ensure the website functions correctly
- Analyse website traffic and visitor behaviour
- Improve website performance and usability
- Understand which services and pages are of interest to visitors
- Remember certain preferences
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain appropriate business records and comply with legal, tax, accounting or regulatory requirements.
When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of appropriately.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure. While we take appropriate steps to protect your information, we cannot guarantee absolute security.
Your Data Protection Rights
Under applicable UK data protection laws, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request the deletion of your personal information
- Ask us to restrict how your information is used
- Object to certain types of processing
- Request the transfer of your information where applicable
- Withdraw consent to marketing communications
- Make a complaint to the Information Commissioner’s Office
To exercise any of these rights, please contact us using the details provided below. We may need to confirm your identity before completing your request.
Third-Party Links
Our website may contain links to websites operated by third parties. We do not control these websites and are not responsible for their content, security or privacy practices.
We recommend reviewing the privacy policy of any external website before submitting personal information.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes to our services, website practices, business operations or legal requirements.
Any revisions will be published on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy, the information we hold about you or how your personal data is handled, please contact:
J and B Drives and Building
Email: info@jandbdrivesandbuildingltd.co.uk
Lancaster: 01524 899 211
Preston: 01772 472 628
Mobile: 07427 175537
Website: https://jandbdrivesandbuildingltd.co.uk
Serving customers throughout Lancaster, Preston and surrounding areas.